Ms. Cervantes has a broad range of professional experience and masters
her area of responsibility in a planned, comprehensive and confident manner. Her work results
were always of good quality, even with changing requirements.

Her extensive previous knowledge enabled Ms. Cervantes to familiarize
herself very quickly with our work processes. She immediately contributed to the IC team with
great commitment. Due to her friendly and open way of approaching people, the cooperation
with her was always very pleasant for superiors and colleagues. Her dealings with customers
were also always friendly and professional.

Ms. Cervantes’ main strengths are: commitment, professionalism,
competence, dedication, attention to detail, able to propose and execute creative solutions and
excellence in contributing to team work. Ms. Cervantes is very service oriented. She has
extremely good rapport with all levels of staff and library visitors.